Communicating with Others: For Business & Project Management

Communicating with Others: For Business & Project Management

Course Description

Communication is the key in any work environment. This course will help individuals build the skills required to effectively communicate their thoughts, ideas and opinions with others.

Learn how to communicate with others effectively to improve productivity.

- Understand nonverbal communication and body language
- Learn about the need for a company vision and how to promote
- Manage and handle customer complaints
- Learn how to engage others in an effective communication

This course qualifies for PMI Professional Development Units (PDU) .

Course Objectives

1. Monitor and improve your nonverbal communication actions
2. Strengthen your ability to read other people's body language
3. Determine how you will talk about, promote and share the organization’s vision with others
4. Create a concise branding statement to connect others to the organization's vision
5. Share with others what idea or course of action you think is best
6. Learn how to brand and promote what you love to do
7. Positively handle queries or complaints from your customers

Related Courses

Recognizing Employees: For Business & Project Management
SGD $52.95
Course Description
Recognition is an important value appreciated by employees. Managers must build their capabilities to recognize their employees for their work and accomplishments in order to maximize retention rates Don't let your employees or top talents slip through your organization. - Learn on how to provide recognition every day for employees' accomplishments and contributions - Develop and identify those who can aid in providing praise and recognition - Understand how to identify and reward those who contribute the team or company goals - Know how to distinguish employees that deserve recognition This course qualifies for PMI Professional Development Units (PDU) .
Read more...
Communication Skills for Managers: For Business & Project Management
SGD $52.95
Course Description
One of the biggest challenges managers face is communication. And yet, communication is also one of the most critical aspects of leadership. Without good communication, managers can fail to gain commitment from employees, fail to achieve business goals and fail to develop rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. This course will aid managers in building and strengthening their communication skills to work more effectively with their employees, peers and organization leaders. Develop excellent communication skills to project an influential and knowledgeable profile to your teammates, improving overall effectiveness. - Evaluate your communication with others to improve listening - Learn communication elements to deliver clear and concise messages - Learn to maximize your interaction with frequent audiences - Improve your style of communicating key messages through feedback This course qualifies for PMI Professional Development Units (PDU).
Read more...
Increasing Your Contribution at Work
SGD $59.95
Course Description
For employees who are struggling to meet commitments or who just want to increase the quality of work, this course is for you. Learn how to tap into your creativity to deliver a higher level of performance, while also taking action to create accountability for your results. When you take action to increase your contribution, you will not only be contributing to the organization at a higher level, you will also be more skilled and effective in your job too. * This module is approved for 8 hours of PDU credit
Read more...

Content

Nonverbal Communication

Understanding Body Language

Talk About and Promote the Company Vision

Create a Vision Branding Statement

Handling Customer Complaints

Brand and Promote What You Do

Share What You Think is Best

*Coupon Code*
You are making payment for the following course : Communicating with Others: For Business & Project Management

Price (SGD$) :	52.95

*Redemption*
Cashback balance ($) : 0.00



GST 7% ($) :	3.71
Final amount to pay ($) :	56.66